Airtel Brings Airtel IQ, Targets $1 Billion Cloud Communications Market
Vivek Sunder, COO, Swiggy, said, “Seamless and secure communication between our customers, delivery partners and partner restaurants is key to our service enablement. With Airtel IQ, we have been able to deliver seamless and highly intuitive communication between all parties across our platform in a privacy contained and simplified fashion.”
Airtel IQ – a Cloud Communication Suite
The company says that it has already signed up customers such as JustDial, Swiggy, Urban Company, Havells, Dr. Lal Path Labs, and Rapido, who were also a part of the beta testing.
Airtel IQ integrates with multiple communication platforms and different channels via a piece of code. Businesses can easily embed communication services such as IVR, SMS, and voice in their application and digital properties across the mobile, desktop, all via a unified platform.
Aitel IQ has developed and tested completely by Airtel’s in-house engineering teams. The development highlights the company’s growing digital prowess to deliver world-class solutions.